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Welcome to Shutterfly Help

At Shutterfly customer satisfaction is our number one priority!
The following resources will help you find the answers to all your burning questions.


Top categories

My order history
Sharing your pictures
Adding pictures
Our policies
Our guarantee
Special offers
Product index
Placing an order



Search Help

The fastest and easiest way to find answers to your questions is through our FAQs. If you are unable to get the answers you need you can contact our customer service department:

Contact us by email

Chat with Live Help

Phone: 888.225.7159
Monday - Friday, 6am - 8pm Pacific Time
Saturday - Sunday, 8:30am - 5pm Pacific Time